Compliance Manager

Myrtle Beach, SC, US

Corporate HQ

Quality Assurance

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.

We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.

Job Responsibilities:

  • Monitor and Enforce Sales Compliance Policy
    • Manage Corrective Action Process for Sales (Performance and Compliance)
      • Sales Performance for VPG will be owned by this position.
      • Progressive Compliance Corrective action will be tracked and administered.
    • Investigate Allegations
    • Customer Resolutions - Contact customers to resolve Cust. Sat. Issues
  • Review QA Closings/Manage Provano program.
  • Review weekly reporting for any Capital Sales exceptions (Downpayment/Discounts/ETC).
  • Sales Collateral/Product Rollout Management – ensure training materials and sales collateral is approved and up to date.
  • Ohana Exchange Replacement Contracts - Conduct DocuSign Closings

Qualifications:

  • QA or contract compliance experience in the Timeshare Industry required.
  • In office position based out of Myrtle Beach, SC.

Benefits:

  • Medical, vision and dental insurance (within 60 days of employment)
  • Retirement - 401K
  • Travel perks and discounts
  • PTO and paid holidays

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts