Job Summary:
To oversee all the operations of the housekeeping department. To guarantee the delivery of excellent housekeeping services to all units, building, owners, guests, and fellow employees. To ensure that owners vacations are enjoyable and problem free insofar as housekeeping duties are concerned. The Resort prides itself in the level of personalized service we provide. Therefore, we expect our Staff to maintain a high level of integrity and service and to always attend to our guests’ needs in a professional manner.

Recruit Position Duties

• Abides by and enforces established policies and procedures, house and departmental rules, safety rules, grooming codes and security procedures and work instructions.

• Exercises independent judgment in all areas of accountability in the interest of Management.

• Recommend retention or termination of probationary employees.

• Responsibly directs the daily work of all employees.

• Handles Customer Service whenever necessary.

• Provide excellence in unit housekeeping

  • Inspections

  • Maintain Records

  • Schedule, organize and manage a complete annual maintenance week

• Employee Supervision and Development

  • Hire, train, and evaluate housekeeping employees

  • Schedule of employees-maintain hours, limit overtime hours

• Responsible for budget management and cost control

  • Maintain inventory of all cleaning and guest supplies

• Responsible for quality of linen and inventory levels

• Responsible for Total Resort Quality and owner/guest evaluations

• All other duties as assigned

Recruit Position Requirements

• High School Diploma or equivalent

• 5+ years in a related field with previous hotel experience preferred

• Excellent verbal and written communication skills

• Excellent interpersonal skills

• Leadership skills

• Ability to multi-task