Maui Travel Alert
Due to the wildfire devastation, the State of Hawai'i has issued an emergency proclamation for Maui. We are actively monitoring state-issued updates and travel advisories. All non-essential travel is discouraged. We will contact owners and individuals with existing reservations regarding their stays. Our thoughts are with our extended Ohana and everyone affected by these wildfires.
Montgomery, TX, US
Lake Conroe Homeowners
Job Description - Non-Exempt
Position Title: Guest Services Associate
FLSA Status: Non-Exempt
The Guest Services Associate is responsible for interacting with Capital Vacations guests and owners via telephone or in-person to gain or provide information in response to inquiries or requests while ensuring an enjoyable customer service experience. The Guest Services Associate checks in guests and Owners for presentations and provides back-up for gifting and welcome center.
Principal Duties and Responsibilities
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Education, Essential Training / Certifications, and Experience:
Skills, Knowledge, and Abilities:
Shift: 40-hour work week, which will include holidays and weekends; additional hours may be necessary to accommodate tour flow
Discounted Resort Stays
Paid Time Off