Job Description - Non-Exempt

Position Title: Housekeeping/Laundry Attendant

Reports To: Department Management/Resort Management

FLSA Status: Non-Exempt

Purpose

The Room Attendant promotes a positive image of the resort to our guests and Owners by providing a high level of cleanliness and customer service.

Principal Duties and Responsibilities

• Perform all housekeeping duties from cleaning, dusting, vacuuming, linen replacement to laundry and inventory management of housewares

• Loading and unloading washers and dryers

• Sorting linens that are heavily soiled and unusable for use as shop/cleaning rags

• Folding and storing all linens and towels neatly

• Cooperate with housekeeping staff to provide quality service to all owners and guests

• Perform minor maintenance duties such as changing of light bulbs, painting and other duties as needed

• Report any washer or dryer malfunctions to the supervisor

• Maintain cleanliness and organization of storage area

• Record monthly linen inventory, advising supervisor of any shortages or items that need purchasing

• Respond quickly to requests from guests and other departments

• Inspecting units on a daily basis

• Follow all company policies and procedures

• Practice safe working conditions under the OSHA guidelines, including Blood borne Pathogens

• Develop and maintain positive working relationships within the team

• All other duties as assigned

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

• High School Diploma/GED
• Previous hotel-related experience desired

Skills, Knowledge, and Abilities:

• Must have high energy with a passion for cleanliness
• Attention to detail
• Ability to multi-task
• Ability to work in a fast-paced environment with accuracy
• Maintains a desire to improve the quality of work
• Ability to maintain professional conduct at all times
• Flexible schedule, ability to work evenings, weekends and holidays

Shift: Additional hours may be necessary to accommodate the number of guest check-ins/outs

• Regular Hours and Weekend

Travel:

• None