R.O. Community Center Manager

Sapphire, NC, US

Sapphire Valley

Activities

Opportunity for career advancement in a fast paced, growth-oriented Organization.

Below are just some of the benefits you'll receive!
• Competitive Salary
• Paid time off
• Career growth
• Medical / Dental / Vision insurance
• 401k
• Enthusiastic team environment
• Travel Perks to all our Resort locations

Recruit Position Purpose

  • Provide management for day-to-day operations of the Community Center, including planning trips and events.

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Principal Duties and Responsibilities

  • Provide supervisor of staff, including schedules and tracking employee hours with the current time keeping system

  • Ensure daily tasks, events, and meeting schedules are set up, carried out, and dismantled

  • Order supplies and merchandise to maintain the facility as budgeted

  • Complete monthly inventory reports for merchandise and building supplies

  • Complete daily revenue reports for the building and ensure the building is running according ot budge

  • Serve as the coMicrosoft facility rentals, ensuring each renter completed rental forms, collected deposits, finalized payments, and ensured documents are kept confidential and safe

  • Review and document each program, track and maintain appropriate records and ensure all documents are kept on file as required by law

  • Delegate building needs to maintenance for upkeep

  • Investigate, resolve, and document complaints or inquires from employees and patrons concerning the operations of the facility and deal appropriately with confrontational situations according to company polices and procedures.

  • Conduct and attend staff and managerial meetings

  • Comply with all company policies and procedures

  • Ser up and participate in Community Center events on site

  • Perform all of duties as requested

Job Requirements

Education, Essential Training / Certifications, and Experience:

  • High School Diploma/GED
  • Minimum of two (2) years Customer/Guest Service experience
  • Timeshare experience preferred

Skills, Knowledge, and Abilities:

  • Excellent Communication skills, verbal, and written: able to interact with customers and the public
  • Ability to deal with complaints and problematic situations
  • Excellent leadership skills with the ability to train and direct staff
  • Knowledge of Microsoft Office, Word, Excel, PowerPoint
  • Ability to multi-task
  • Attention to detail
  • Ability to work well under pressure and deal with stressful situationss
  • Flexible schedule, able to work weekends and holidays

Similar Opportunities

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts