Hospitality Specialist-- Sands Beach Club

Myrtle Beach, SC, US

Sands Beach Club

Front Desk

Opportunity for career advancement in a fast paced, growth-oriented Organization.

Below are just some of the benefits you'll receive!
• Competitive Salary
• Paid time off
• Career growth
• Medical / Dental / Vision insurance
• 401k
• Enthusiastic team environment
• Travel Perks to all our Resort locations

Recruit Position Duties

•Looking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay
•Responsible for the efficient and courteous operation of the front desk
•Responsible for checking guests in/out most efficiently and courteously
•Collect balances and post appropriate room charges
•Answer guest questions about local restaurants and attractions
•Make courtesy calls and follow up calls to all guests' issues
•Send confirmation letters to owners/guests
•Coordinate with all other departments to ensure a smooth response to guest's requests
•Process all incoming revenue from all departments daily
•Prepare night audit daily
•Enter maintenance and service requests in SPI promptly
•Make reservations courteously and efficiently
•Make room moves and stay over requests for guests as needed to ensure guest satisfaction
•Run reports and correct errors before guest check-in
•Perform any other inventory management changes as directed by the supervisor or manager
•Prepare check-in packets for the upcoming week
•Reconcile rentals for the previous month
•Manage RCI banking, membership changes, and cancellations
•All other duties as assigned by management

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Recruit Position Requirements

•High School Diploma/GED
•Experience from which comparable knowledge and abilities are acquired
•Basic computer skills
•Great attention to detail
•Excellent Customer Service skills with the ability to work under pressure
•Active listener with the ability to solve problems
•Work with minimal supervision
•Excellent verbal and written communication skills
•Flexible schedule - Ability to work evenings, holidays and weekends are a must. Saturday's are REQUIRED!

Similar Opportunities


Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts