Housekeeping Manager

St. George, UT, US

Villas at Southgate


Job Description:                    Housekeeping Manager

Position Reports To:             General Manager


Job Summary: 

Responsible for supervising and scheduling the work of all housekeeping employees.  Includes planning work assignments and scheduling days off.  Interviews job applicants.  Hires and fires when necessary.  Conducts periodic salary and job performance reviews.  Authorizes raises when warranted.  Inspects room cleanliness. Trains new employees. Orders housekeeping supplies.


Essential Duties & Basic Responsibilities:

1.         Supervises all housekeeping staff including work, dress, and general conduct and attitude.

2.         Works weekends and holidays.

3.         Hires new employees and discharges existing employees when necessary.

4.         Initiates both verbal and written warning notices when resort policies are violated.

5.         Periodically evaluates employee performance in consideration of promotion, salary increase, or bonus.

6.         Plans and distributes all work assignments to Housekeeping Department staff.

7.         Assigns maids, housemen, inspectors, linen room attendants and any other  housekeeping staff to their regular duties, or any special assignments that need to be accomplished.

8.         Schedules staff and assigns extra days off according to the occupancy forecast.

9.         Approves housekeeping timesheets and maintains recordkeeping of vacation, sick leave, etc for housekeeping department.

10.       Informs new employees of all rules and regulations within the resort.

11.       Trains and assigns new employees to work with experience help.

12.       Periodically monitors job performance of each employee.

13.       Coordinates with Front Desk all check outs and clean room availability.

14.       Orders monthly inventories of cleaning supplies, paper goods, uniforms, hotel and meeting room linens.

15.       Maintains accurate room and linen inventories at all times.

16.       Reports all missing items to Front Desk for billing to appropriate guest/owner.

17.       Participate in all required health and safety meetings/classes.

18.       Conduct themselves in a professional manner at all times.

19.       Follow all rules and regulations set forth in the latest Employee Handbook.

20.       Perform any other various duties that may be assigned by the General Manager or VRI Director of Resorts.




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand, use hands, talk, hear, taste and smell.  The employee is frequently required to reach with hands and arms.  The employee is occasionally required to walk, sit, stand, stoop, kneel, crouch or crawl.  Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. Occasionally lift or move up to 40 pounds.



  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles such as white out, printer cartridge powder, cleaning supplies, gasoline and car fumes, micro waves from a micro wave oven and risk of radiation.  The work environment is that of a typical office with a moderate noise level.  This noise level is created by light foot traffic and office equipment noise such as computers, printers, calculators, phones, etc.



Graduation from high school, and a minimum of three years of experience as an Assistant Housekeeper, coupled with the ability to plan and implement housekeeping programs and policies, and to work and communicate with management, associates and subordinates.  Prefer applicants with bilingual, typing and good math skills.  In some cases knowledge of basic computer practices helpful.