Purpose

As Rental Audit Manager, you will be responsible for all aspects of our Rental Audit program, including ensuring accurate room revenue postings nightly, ensuring proper credit card payments processing, and assigning rooms with an eye for the highest and best use of inventory assets. The Rental Audit Manager will also assist in creating policies designed to ensure rental revenues are correctly accounted for throughout the rental process. This team member will be responsible for a team of Reservations Audit Specialists who will work through day-to-day Audit tasks like ensuring accurate reservations input, ensuring proper deposits are taken, and communicating directly with Resort Operations on reservations-related items.

Shift: Late Shift ( 3pm-11pm) (Remote)

• Wednesday - Sunday Schedule

Principal Duties and Responsibilities

• On-call after hours support (3p-11p ET Wed-Sun) for resort operations for rental and inventory items.
• Assist with assigning room numbers, entering in hot arrivals, relocation assistance.
• Audit nightly room revenue postings to ensure all revenues are posted correctly.
• Assign room numbers to create maximum efficiency and profitability.
• Review all internal rental systems and processes to ensure they are aligned with accurate accounting principles and profitability.
• Develop policies and procedures to ensure all members of the rental process are aligned.

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

• Minimum of two (2) years experience with hotel front office operations, hotel accounting or auditor functions.
• SPI or Time Shareware Knowledge a plus but not required

Skills, Knowledge, and Abilities:

• Proficiency with general office PC applications (i.e., word processing, spreadsheets, databases, etc.)
• Capable of using independent judgment/solid decision-making skills.
• Excellent interpersonal, organization, and communication skills (verbal and written).
• Excellent planning, time management, collaboration, and presentation skills.
• Ability to report findings and recommendations in a structured, logical format.
• Ability to work under limited supervision.
• Detail orientated with the ability to handle multiple tasks