Regional Operations Support Supervisor

Myrtle Beach, SC, US

Corporate HQ

Inventory

Purpose

The Regional Inventory Supervisor’s key objective is to oversee regional inventory control team members to ensure each region meets inventory objectives and timelines. Inventory Control Supervisor’s will implement best practices to increase efficiencies and productivity of their team.

Principal Duties and Responsibilities

  • Supervise Regional Inventory team members to ensure daily operations of the region are being conducted thoroughly and efficiently in compliance with club, resort and affiliate usage parameters
  • Collaborate with Exchange and Yield Team on inventory usage assuring that it is properly allocated and utilized to yield highest profitability to organization
  • Coordinate directly with Inventory Yield Manager to ensure all inventory Club liabilities are managed to set lead time by resort or affiliate usage specifications
  • Manage Exchange Liabilities for region, including but not limited to Bulk Bank deposits, CIG & RCI Points Cedes, Space Bank deposits and Inbounds, either directly or through proper training and oversight of Inventory team members
  • Ensure regional team’s timeliness in entering all exchange and partner inbounds are in PMS for specified lead time
  • Manage all aspects to Bulk Ownership/Lease accounts, including but not limited to Inventory Allocations/Usage Week Reservations
  • Review PMS for and resolve any inventory related issues or discrepancies for region
  • Point of contact for Regional Inventory team assigned for inventory related escalations from Resorts, Clubs, Inventory/Exchange Partners, etc.
  • Communicate and coordinate with resort, internal, or external personnel to effectively develop or maintain positive business relationships
  • Regional oversight of Annual Fixed Week reservation assignments through PMS
  • All other duties as requested

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

  • High School Diploma/GED
  • 2-4 Years of Timeshare or Hospitality Supervisory/Management experience required: i.e., Front Desk, Reservations, Club or Inventory Control areas

Skills, Knowledge, and Abilities:

  • High level proficiency with Microsoft Office applications including Excel is required
  • Strategic, analytical, and creative thinking aptitude in both team and independent environments
  • Ability to manage a team
  • Excellent organizational skills
  • Ability to multi-task and handle multiple projects is required
  • Strong attention to detail and accuracy
  • Technically savvy, able to pick up and maneuver through several different systems
  • Excellent communication skills both written and verbal
  • Ability to work with a high level of professionalism
  • Flexible schedule, ability to work evenings, weekends and holidays when needed

Shift: Additional hours may be necessary to cover shifts and to accommodate guests

  • Regular Hours, On Call and Weekend

Travel:

  • None

Similar Opportunities

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Discounted Resort Stays

Paid Time Off

Life Insurance

Long-Term Disability

Professional Development

Competitive Compensation

Rapid Growth

Corporate Discounts