Hospitality Specialist

Treasure Island, FL, US

Sand Pebble Resort

Front Desk

Hospitality Specialist

Resort: Sand Pebble Resort

Pay Per Hour: $16

Sign-on bonus after 90 days of successful employment: $300.00


Looking for a professional individual to represent the first point of contact with our guests and handle all stages throughout their stay.


  • Responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges.
  • Answers and transfers calls from the switchboard using proper telephone etiquette.
  • Answer guest questions about local restaurants and attractions.
  • Make courtesy calls and follow-up calls to all guests’ issues.
  • Send confirmation letters to owners/guests.
  • Coordinate with all other departments to ensure a smooth response to guests’ requests.
  • Open and close the credit card machines and cashier audit reports.
  • Balance out cash drawer, process advance deposits when making reservations and collect money and post the transactions.
  • Prepare night audit.
  • Enter maintenance and service requests.
  • Prepare check-in packets for the upcoming week.
  • Assist with Resort Activities.
  • All other duties as assigned by management.


  • High School Diploma/GED
  • Experience working with the public.
  • Basic Computer skills.
  • Work with minimal supervision.
  • Active listener with the ability to solve problems.
  • Good Verbal and communication skills.
  • Flexible schedule - Ability to work weekends, some holidays, and early evening.