Purpose

The Inventory Specialist’s key objective is to assist the Inventory Team with day-to-day monitoring of PMS for inventory and reservation related issues.

Principal Duties and Responsibilities

• Monitors PMS for reservation placement (room assignments) to ensure proper utilization
• Point of contact for resort staff for issues related to reservations including - inventory allocations, overbookings, out of order rooms, any other questions related to inventory/reservations
• Work with Resort Staff to identify operational best practices and desirable maintenance timeframes
• Oversee Inventory usage assuring that it is properly utilized
• Handle all emergency out of service requests which may include reservation relocations
• Provide as needed inventory assistance to marketing, member services, and other sales channels to maximize inventory utilization
• Enters and monitors inbound Exchange activity and various Ownership Club’s inbounds for assigned resorts
• Communicate with owners on an as needed basis
• Willing to be cross trained in all aspects of the department to assist where needed
• All other duties as requested

General Statement - Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

• High School Diploma/GED
• 1-2 Years Hotel/ Resort Operations or Timeshare experience preferred
• High level proficiency with Microsoft Office applications including Excel is required
• Excellent organizational skills
• Ability to multi-task and handle multiple projects is required
• Strong attention to detail and accuracy
• Technically savvy, able to pickup and maneuver through several different systems
• Excellent communication skills both written and verbal
• Ability to work with a high level of professionalism
• Flexible schedule, ability to work evenings, weekends and holidays when needed