Purpose

Provide association members and guests with a fun and safe environment at the Calypso Adventure Park

Principal Duties and Responsibilities

• Responsibilities listed may not apply to all locations
• Responsible for day-to-day operational issues
• Responsible for knowing proper safety procedures for each ride
• Assist association members with the use of the Calypso Adventure Park facilities and equipment, including providing armbands and properly securing guests before the start of each ride
• Keep area clean
• Promptly report any issues or problems to your Manager
• Communicate associations directives regarding the use of the resort facilities and amenities
• Provide association members and guest with a congenial and receptive atmosphere of customer service and problem resolution
• Perform all other duties as requested

General Statement - Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

High School Diploma/GED/valid working papers/permit

Customer service experience in the hospitality field is preferred

Skills, Knowledge, and Abilities:

Excellent communication and interpersonal skills

Excellent organizational and time management skill

Ability to multi-task

Ability to analyze customer needs and assist in resolving all customer challenges and stressful situations

Maintain an outgoing and positive attitude Efficient knowledge of office equipment, copier, calculator, fax machine, postage machine, and computer

Flexible schedule to include rotating schedule, evenings, weekends and holidays

Dependable with excellent attendance and punctuality