Director of Sales at Silver Lake Resort

Kissimmee, FL, US

Silver Lake

Front Line Sales

Job Description - Exempt


Position Title: Director of Sales

Reports To: Vice President of Sales

FLSA Status: Exempt



The Director of Sales reports to all officers of the company and directly to the Regional Vice President of Sales, overseeing the implementation and enforcement of all company policies and procedures of the sales department.


Principal Duties and Responsibilities

  • Directs and oversees the management of all sales associates and sales managers
  • Assists with the Compliance Department about direct complaints against sales associates and sales managers
  • Organizes a daily meeting with all sales managers and regular training meeting with Training Managers
  • Maintains knowledge and enforcement of company policies and procedures
  • Obtains the authority to hire, fire, recruit and discipline the sales staff per company policies
  • All other duties as assigned

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.


Job Requirements

Education, Essential Training / Certifications, and Experience:

  • High School Diploma/GED
  • Minimum of 10 years in Timeshare Industry as a manager

Skills, Knowledge, and Abilities:

  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Ability to create excitement with sales team and clients
  • High morals and integrity
  • Effective management skills
  • Well organized with an emphasis on attention to detail
  • Flexible schedule
  • Ability to travel

Shift: Additional hours as necessary to meet site tour flow and staffing

  • Regular Hours, On-Call, and Weekend

Travel: Necessary to attend meetings and roadshows

  • Up to 25%